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Mon 10/21
Tue 10/22
Wed 10/23
Sunday, 10/20
  • 4:00 - 6:00 p.m. - Registration Table Open

    • Richmond Marriott Lobby​

  • 5:30 - 5:45 p.m. - Meet for Dine-Arounds

    • ​Richmond Marriott Lobby​

  • 5:45 p.m. - Welcome to Richmond Dine-Arounds (more info)

Sunday1020
Monday, 10/21
  • 8:00 a.m. - Registration Table Opens​

    • ​Dewey Gottwald Center

  • 8:15 - 8:45 a.m. - Pre-Conference Activity

    • ​Dewey Gottwald Center

  • 9:00 - 9:45 a.m. - Session Block 1

    • ​Let's Raise the Woof! (Welcoming Service Animals) - Gallery 1

    • Innovation in Action: Interactive Experiences Reshaping Museums and their Communities - Gallery 2

    • Timed Tickets: A case study of 3 SFMOMA Exhibitions - Barbara Thalhimer Theater

  • 10:00 - 10:15 a.m. - Welcome to VEX24

    • Gallery 1​

  • 10:15 - 11:15 a.m. - Keynote with Devon Henry

    • Gallery 1​

  • 11:30 a.m. - 12:30 p.m. - Session Block 2

    • ​Practicing Inclusivity - Gallery 1

    • A Fresh Approach: Melding Service and Security / Unlocking the Power of Internal Public Safety - Gallery 2

    • A Weeknight at the Museum or Attraction! (Building Loyalty and Revenue through Corporate Events) - Barbara Thalhimer Theater

  • 12:30 - 2:00 p.m. - Lunch Break

    • View our recommendations here​

  • 2:00 - 3:00 p.m. - Session Block 3

    • ​Culture Keepers: Fostering Inclusive Museums Through Staff Accommodation - Gallery 1

    • Monumental Feedback - Gallery 2

    • Maximizing Experiences While Boosting Revenue: Strategies for Success - Barbara Thalhimer Theater

  • 3:15 - 4:15 p.m. - Session Block 4

    • Strategic Accessibility Planning - Gallery 1

    • Summer of Space: How Three Museums Used Space Travel to Engage Diverse Audiences - Gallery 2

    • Do Not Trust your Guest Experience Team! - Barbara Thalhimer Theater

  • 4:15 - 4:30 p.m. - Closing Remarks

    • Gallery 1

Science Museum of Virginia
Tuesday, 10/22
Wednesday, 10/23
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