Sunday, 10/20
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4:00 - 6:00 p.m. - Registration Table Open
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Richmond Marriott Lobby​
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5:30 - 5:45 p.m. - Meet for Dine-Arounds
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​Richmond Marriott Lobby​
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5:45 p.m. - Welcome to Richmond Dine-Arounds (more info coming soon)
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Monday, 10/21
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8:00 a.m. - Registration Table Opens​
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​Dewey Gottwald Center
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9:00 - 9:45 a.m. - Session Block 1 (Session Descriptions)
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​Let's Raise the Woof! (Welcoming Service Animals) - Gallery 1
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Innovation in Action: Interactive Experiences Reshaping Museums and their Communities - Gallery 2
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Timed Tickets: A case study of 3 SFMOMA Exhibitions - RF&P Forum
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10:00 - 10:15 a.m. - Welcome to VEX24
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Gallery 1​
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10:15 - 11:15 a.m. - Keynote with Devon Henry
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Gallery 1​
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11:30 a.m. - 12:30 p.m. - Session Block 2 (Session Descriptions)
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​Practicing Inclusivity - Gallery 1
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Unlocking the Power of Internal Public Safety - Gallery 2
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A Weeknight at the Museum or Attraction! (Building Loyalty and Revenue through Corporate Events) - RF&P Forum
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12:30 - 2:00 p.m. - Lunch Break
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View our recommendations here​
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2:00 - 3:00 p.m. - Session Block 3 (Session Descriptions)
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​Culture Keepers: Fostering Inclusive Museums Through Staff Accommodation - Gallery 1
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Monumental Feedback - Gallery 2
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Maximizing Experiences While Boosting Revenue: Strategies for Success - RF&P Forum
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3:15 - 4:15 p.m. - Session Block 4 (Session Descriptions)
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Strategic Accessibility Planning - Gallery 1
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Summer of Space: How Three Museums Used Space Travel to Engage Diverse Audiences - Gallery 2
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Do Not Trust your Guest Experience Team! - RF&P Forum
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4:15 - 4:30 p.m. - Closing Remarks
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Gallery 1
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Science Museum of Virginia
Three Notch'd Brewing
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5:00 - 7:00 p.m.
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Happy Hour​
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Tuesday, 10/22
Valentine Museum
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9:00 - 10:30 a.m.
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Queering Museums - Multipurpose Room​
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11:00 a.m. - 12:30 p.m.
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​The “Big 4” to creating more storytellers for your organization! - Classroom
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We are the (Access) champions! Best practices for Customer Service and Accessibility - Multipurpose Room
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2:00 - 3:30 p.m.
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​Seize the Dice: Museum and Visitor Experience with Role-playing Games - Multipurpose Room
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Moving from Awareness to Action/ Equity Action Continuum - Classroom
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3:45 - 4:30 p.m.
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Guided tour of the Valentine Museum​
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4:30 - 6:30 p.m.
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Happy Hour
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Wednesday, 10/23
Experience Richmond
We have two tracks set for you to enjoy and experience our host city! Trollies will take you from the hotel to three different RVA institutions where you will receive a tour and have time to explore the museum on your own. Space for these tours is extremely limited, so don't miss out!
Track A
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8:00 a.m.
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Meet in lobby of Richmond Marriott​
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8:15 a.m.
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Trolley departs ​
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8:30 a.m.
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10:00 a.m.
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Board trolley​
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10:15 a.m.
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11:15 a.m.
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Board Trolley​
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11:30 a.m.
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1:00 p.m.
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Board trolley​
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1:30 p.m.
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Return to Richmond Marriott​
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Track B
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8:00 a.m.
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Meet in lobby of Richmond Marriott​
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8:15 a.m.
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Trolley departs ​
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8:30 a.m.
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10:00 a.m.
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Board trolley​
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10:15 a.m.
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11:15 a.m.
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Board Trolley​
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11:30 a.m.
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1:00 p.m.
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Board trolley​
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1:30 p.m.
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Return to Richmond Marriott​
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