Kyle has been striving to improve guest experiences for more than 10 years with stops that include the Delaware Museum of Natural History, Hagley Museum and Library, and Longwood Gardens. Currently, he is enhancing encounters at Mt. Cuba Center in Hockessin, Delaware. Research is kind of his thing (M.A. in History from the University of Delaware), and he has a special interest in visitor studies and their implementation within a museum setting. He also attempts to play golf and loves traveling to faraway places.