Frequently Asked Questions

How much does it cost to attend VEX21?

Admission to the bulk of the conference, including the keynote addresses, sessions, new attendee meet-up, roundtable discussions, and the Dry Tee-Shirt Contest is included in your pay-what-you-wish admission. There are additional charges for ticketed events such as workshops and evening events.

Where is VEX21 being held?

This year's conference will be once again held online. With low vaccination rates and instability in our field, particularly for frontline workers, we decided the best way to safely and affordably gather would be online. We are currently working with consultants at Zoom to improve upon last year's experience. We plan to be back in person next year for VEX22 in Cleveland!

Who should I send from my team?

With the conference being virtual this year and admission for the majority of the conference being pay-what-you-wish, you could easily send your whole team for less than the cost of sending one person to a typical conference! Our audience over the years has found value in sending directors, managers, coordinators, frontline staff, and/or volunteers to VEX.  

Do members receive discounts?

Members of all levels receive $5 off all ticketed events that are a part of VEX21. If you are a member, head over to the members forum for information on how to receive your discounts.

What if I have questions/need assistance during the conference?

Please reach out to us at info@visitorexperience.group or contact us on Twitter. No other email or social accounts will be monitored during the 2021 conference.