Thanks for sharing, Mark! This book is definitely on my to-read list (especially after Cinnamon and Chris' keynote from VEX21). Some of my own leadership goals are reflected in the selections quoted here, I'm looking forward to reading the book and getting some more ideas! For the folks who don't already have the book, you can order it directly from the publisher here and use the code RLFANDF30 for a 30% discount.